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Why do we need your personal information? In this policy, personal information is any information that could identify you or be used to establish your identity. We collect, hold, use and disclose customers’ personal information so we can establish, manage and administer the products and services provided by us, and comply with legal and regulatory obligations, this can range from but not limited;

  • Being a customer or requesting a service
  • Register online for services or submissions
  • Send requests such as contact forms or paperwork / contracts
  • Engage in services or read non fiction or fiction information on the website
  • Opt-in marketing or marketing measures (offline or online)
  • Contact us via any various channels

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address which may link to your Geo location.  We do not use this or record it for any purposes. This is irrespective of the fact that in reality the chance of obtaining that extra identifying information from your ISP may be slim to none (as the ISP has to meet its own legal obligations before it just hands over the data), but is based on there being a “mounted chance” of identification. We abide by ePrivacy Regulation that states that processing these addresses is an acceptable activity.